Terms and Conditions
These General Terms and Conditions of Sale (CGV) constitute a contract between DRINKWELL S.R.L., whose registered office is located at Calea Moșilor 88, Sector 3, 030167 București, Bucharest, Romania, and registered with the following details:
European Unique Identifier (EUID): ROONRC.J2024024640008
Trade Register Number: J2024024640008
The company can be reached by phone at +40 954 932 7676 or through our Contact available on the website.
Drinkwell is the operating company, and Drinksgood (DrinkWell) is a registered trademark owned by DRINKWELL S.R.L.
These CGV apply to websites operated by Drinkwell, including https://www.drinksgood.com and https://www.drinkwell.store (hereinafter referred to as "THE SITE" or "SITE").
Products and Services
THE SITE specializes in the design and sale of smart bottles and associated accessories aimed at enhancing user well-being and hydration.
Products Offered:
Smart bottles with temperature indicators.
Smart bottles with integrated filters.
Practical accessories for transport and maintenance.
This list is non-exhaustive and may include other products or services regularly updated on THE SITE.
The present CGV are governed by Romanian and European laws in force. They are written in French, which will prevail in the event of discrepancies or misinterpretation due to translation into another language.
These CGV apply exclusively to consumers as defined in the introductory article of the Consumer Code, meaning any natural person acting for purposes that do not fall within the scope of their commercial, industrial, artisanal, liberal, or agricultural activities (hereinafter referred to as "THE CLIENT").
The acquisition of goods or services through THE SITE implies full and unconditional acceptance by THE CLIENT of these CGV. These terms shall prevail over any other general or specific conditions not expressly agreed upon by DRINKWELL S.R.L. (hereinafter referred to as "THE COMPANY").
THE CLIENT must be a natural person of legal age and fully capable of entering into contracts. Any order placed by a minor must be conducted under the supervision and responsibility of a parent or legal guardian. For the purposes of these terms, the term "CLIENT" refers to the individual with whom the purchase-sale relationship is established and who is invoiced for the order.
If THE CLIENT does not wish to accept these conditions, they are invited to refrain from continuing to use THE SITE. If THE CLIENT requires clarification regarding these CGV, they may contact DRINKWELL through the contact form.
The CGV are accessible at any time on THE SITE.
All content on this SITE (texts, images, videos, etc.), including pages, downloadable documents, and any other materials, is the exclusive property of DRINKWELL S.R.L. and/or its partners. THE SITE is protected by international copyright and trademark laws. Any reproduction, modification, or distribution of content is strictly prohibited without prior written authorization from DRINKWELL S.R.L.
You may use THE SITE solely for personal purposes or internal business needs. Any other use, including for commercial or public purposes, without prior written authorization, is prohibited.
Any simple or hypertext link to this site is strictly prohibited without the express written consent of DRINKWELL S.R.L.
Failure to comply with these usage restrictions constitutes a violation of applicable intellectual property laws and may result in civil and/or criminal penalties, depending on the applicable laws.
Drinkwell, its logo, Drinksgood (DrinkWell), and all associated trademarks are registered trademarks of DRINKWELL S.R.L. and/or its affiliates. These trademarks are protected under applicable intellectual property laws, including European regulations.
Unauthorized use of these trademarks or any other intellectual property on THE SITE is strictly prohibited. Any infringement may result in legal action in accordance with the applicable laws in the European Union and the countries where protection applies.
Unauthorized use of the Trademarks constitutes a violation of DRINKWELL S.R.L.'s intellectual property rights and may result in:
Civil or criminal proceedings in compliance with applicable laws.
Claims for damages due to harm suffered.
THE SITE and the information it contains are provided "as is," without express or implied warranties, including but not limited to:
Warranties of merchantability,
Fitness for a particular purpose,
Non-infringement or error-free operation.
DRINKWELL S.R.L. makes every effort to ensure the accuracy of the information published on THE SITE but does not guarantee that THE SITE will be free from errors, interruptions, or malicious software. THE CLIENT is responsible for verifying the relevance and accuracy of the information provided before using it.
To the extent permitted by applicable law, DRINKWELL S.R.L. disclaims any liability for:
Direct, indirect, special, consequential, or punitive damages resulting from the use or inability to use THE SITE, its services, or associated content.
Loss of data, revenue, or business opportunities related to the use of THE SITE.
Damage caused by malicious software (e.g., viruses, Trojans, or other cyber threats) affecting THE CLIENT's equipment or data, except in cases of intentional misconduct or gross negligence by DRINKWELL S.R.L.
Services provided by third parties accessible via THE SITE, including but not limited to payment platforms, delivery services, or external content.
CLIENT Recommendations: DRINKWELL S.R.L. recommends that THE CLIENT take necessary measures to protect their devices and data, such as using up-to-date antivirus software.
If DRINKWELL S.R.L. is held liable despite the above exclusions, such liability will be strictly limited to:
The total amount paid by THE CLIENT for the products or services concerned within the six (6) months preceding the event giving rise to the damage;
Or, if this amount is lower, a maximum sum of 100 EUR.
Where liability exclusions cannot be enforced under mandatory applicable laws, DRINKWELL S.R.L. limits its liability as follows:
Personal Injury or Death: DRINKWELL S.R.L. accepts liability only in cases of personal injury or death directly caused by intentional misconduct or gross negligence.
Consumer Protection: Under European consumer protection regulations, any liability will be strictly limited to what is imperatively required by applicable legislation and only within the bounds prescribed by such legislation.
No implied or indirect warranties are granted, except as expressly stated in these CGV or required by applicable law.
Under no circumstances shall DRINKWELL S.R.L. be liable for indirect, special, consequential, or punitive damages, even if such damages relate to the use of products or services provided.
If any provision of this clause is deemed invalid, unenforceable, or non-compliant with applicable law by a competent court, the other provisions shall remain fully enforceable.
The invalidated provision will be interpreted to reflect, as closely as possible, the original intent of the parties in compliance with applicable law.
THE CLIENT must report any damage or defect related to the use of THE SITE within 30 days of its discovery for the claim to be admissible.
Products offered on THE SITE are displayed subject to availability. Stock updates are made regularly, but discrepancies may occur due to simultaneous order processing.
In-Stock Products: Products marked as in stock are normally available for immediate shipment, barring exceptional circumstances.
Out-of-Stock Products: If a product is unavailable at the time of ordering, THE CLIENT will be informed as soon as possible via email or phone.
If a product ordered becomes unavailable after the order is validated:
Order Cancellation: THE COMPANY reserves the right to cancel the order for the unavailable product. THE CLIENT will be refunded within 14 calendar days of the cancellation notification.
Alternative Offer: An alternative solution, such as a similar product or a credit usable on THE SITE, may be offered to THE CLIENT.
Certain products may be offered for pre-order with an indicative availability date. Delivery will occur as soon as the product becomes available. In case of significant delays, THE CLIENT will be informed and may cancel their pre-order with a refund. In case of cancellation, THE CLIENT will be fully refunded within 14 calendar days.
Product images displayed on THE SITE are non-contractual and may vary slightly due to design or packaging updates. These variations do not affect the main characteristics or functionality of the product.
DRINKWELL S.R.L. reserves the right to modify the availability of products displayed on THE SITE at any time without prior notice. These changes will not affect already confirmed orders.
In the event of a manifest error in the display of prices or availability (including those due to technical anomalies), DRINKWELL S.R.L. reserves the right to cancel the order and refund THE CLIENT within a maximum of 14 calendar days.
In euros (€) for customers in the Eurozone and international CLIENTs choosing to pay in euros.
In US dollars (USD) for customers residing in the United States and other international markets.
In Romanian leu (RON) for customers located in Romania.
In Moldovan leu (MDL) for customers located in Moldova.
Displayed prices include or exclude taxes based on the legislation applicable in THE CLIENT’s country of residence or delivery, which will be specified during the order confirmation process.
Currency Selection: THE CLIENT can select their preferred currency directly on THE SITE using the dedicated menu.
Currency Conversion: If a currency other than the one initially displayed is selected, prices will be automatically converted based on the exchange rate in effect at the time of purchase.
Bank Fees: Additional conversion or transaction fees may be applied by THE CLIENT’s bank or payment provider. DRINKWELL S.R.L. is not responsible for these fees.
Prices displayed on THE SITE are subject to change at any time without notice.
Products will be invoiced at the rate in effect at the time the order is validated by THE CLIENT.
Price Errors: In case of a clear error in the price display (e.g., an abnormally low amount), DRINKWELL S.R.L. reserves the right to cancel the order after notifying THE CLIENT. A full refund will be issued if a payment has already been made.
Promotions and discounts displayed on THE SITE are valid only for the specified period and while supplies last.
Promotions are not cumulative unless explicitly stated otherwise in the offer.
Once the promotion period has expired, THE CLIENT can no longer benefit from it, even if products remain in their cart or if the order has not yet been finalized.
European Union:
Prices include applicable VAT in the country of delivery, in accordance with European rules on distance sales taxation.
Romania and Moldova:
Prices include local VAT or other applicable taxes, as per the current legislation.
United States and Canada:
Prices displayed do not include local taxes (e.g., sales tax in the U.S., GST/QST in Canada). THE CLIENT is responsible for paying these taxes when finalizing the order.
For deliveries outside the European Union:
Any customs duties and local taxes are the responsibility of THE CLIENT.
These fees must be paid to the local customs or tax authorities in accordance with the destination country's regulations.
DRINKWELL S.R.L. is not responsible for these fees and cannot provide prior estimates.
In case of a refund, shipping costs paid by THE CLIENT are non-refundable, except in cases of errors or defects attributable to DRINKWELL S.R.L.
Return shipping costs, if applicable, are also the responsibility of THE CLIENT unless otherwise stated in these CGV.
In accordance with Directive 2011/83/EU, THE CLIENT has 14 calendar days from the receipt of their order to exercise their right of withdrawal without providing a reason.
Notification: THE CLIENT must notify their decision to withdraw via the contact form or by email at info@drinkwell.fr before the expiration of the withdrawal period.
Return of Products:
Products must be returned in their original condition, unused, complete, and in their original packaging.
Return shipping costs are the responsibility of THE CLIENT unless the return is due to an error or defect attributable to DRINKWELL S.R.L.
Refund: THE CLIENT will be refunded within 14 calendar days from the receipt of the returned products or proof of shipment provided, whichever is earlier. Initial shipping fees are non-refundable.
The right of withdrawal does not apply to:
Personalized products or products made according to THE CLIENT's specifications.
Perishable goods or items that may deteriorate quickly (e.g., vitamins).
For subscriptions purchased on THE SITE:
Before the First Delivery: THE CLIENT can exercise their right of withdrawal within 14 calendar days from subscription, provided that the first delivery has not yet occurred.
After the First Delivery: The right of withdrawal does not apply to perishable products delivered as part of the subscription.
Cancellation: After the first delivery, THE CLIENT may cancel their subscription at any time, following the termination conditions outlined in these CGV.
Provide clear information on product eligibility for withdrawal before the order is validated.
Process withdrawal requests within 5 business days of receipt.
To exercise their right of withdrawal, THE CLIENT must:
Inform DRINKWELL S.R.L. of their decision through the contact form or by email.
Provide the following information:
Order number.
Description of the products concerned.
Ship the products within 14 calendar days following the notification of withdrawal.
THE CLIENT may terminate their subscription at any time by following these conditions:
Any termination made within the notice period will take effect at the end of the current subscription period. No further deliveries will be made after that date.
If the termination is made after the notice period, the next scheduled delivery will occur, and the termination will apply to subsequent deliveries.
Products already shipped or in preparation are non-refundable.
Any prepaid amounts for subscription periods not yet started will be refunded within 14 calendar days following the termination confirmation.
Return shipping costs are borne by THE CLIENT unless the product is defective or an error in delivery is attributable to DRINKWELL S.R.L.
Refunds will be processed within 14 calendar days of receiving the returned products or proof of shipment provided by THE CLIENT, whichever occurs first.
For perishable or personalized products, THE CLIENT is informed that these products are not eligible for the right of withdrawal, in accordance with Article 16 of Directive 2011/83/EU. This information is reiterated before order confirmation.
Credit Card: Visa, MasterCard, American Express.
PayPal: Available for orders placed via THE SITE.
Cash on Delivery (COD): Available exclusively in Romania and Moldova.
All payments must be made in the currency indicated at the time of the order.
Payments made on THE SITE are processed through secure systems compliant with international standards, including the PCI DSS (Payment Card Industry Data Security Standard).
Credit card information is not stored by DRINKWELL S.R.L. and is directly transmitted in encrypted form to secure payment gateways.
The SSL (Secure Socket Layer) protocol is used to ensure the confidentiality and security of data exchanged between THE CLIENT and THE SITE.
To prevent fraud, DRINKWELL S.R.L. reserves the right to request additional information or supporting documents before validating an order.
In cases of suspected fraud, the order may be suspended or canceled, with prior notification to THE CLIENT.
If payment is declined or fails, the order will not be confirmed. THE CLIENT must verify the provided information or use an alternative payment method.
DRINKWELL S.R.L. cannot be held responsible for any additional fees incurred by THE CLIENT, such as currency exchange or international transaction fees applied by their bank.
Payment on delivery is available exclusively in Romania and Moldova for certain order categories. THE CLIENT must prepare the exact amount to provide to the carrier.
If payment is refused at the time of delivery, the order will be canceled, and additional charges may be applied to cover the incurred costs.
Refund Modalities
Refunds for completed payments will be processed using the same payment method used during the order, unless otherwise agreed upon with DRINKWELL S.R.L.
Refund timelines may vary depending on the payment provider but will not exceed 14 calendar days after the refund request is validated.
Conditions for Initiating a Refund
Refunds can be initiated in the following cases:
Order Cancellation Before Shipment: If THE CLIENT cancels their order before shipment, the full amount paid will be refunded.
Product Return: If THE CLIENT returns a product under the conditions defined by the right of withdrawal or legal warranty, the refund will be issued after receiving and verifying the returned product.
Exclusions and Limitations
Delivery Fees: Delivery fees initially paid by THE CLIENT are non-refundable, except in cases where DRINKWELL S.R.L. is at fault (e.g., defective or incorrect product).
Ineligible Products: Personalized, perishable, or damaged products are not eligible for a refund unless otherwise required by law.
Return Shipping Costs: Return shipping costs are borne by THE CLIENT, except in cases of defective products or errors in the order.
COD is available exclusively for deliveries in Romania and Moldova.
This payment method is not applicable for international orders outside these regions.
Orders placed with the COD option will be confirmed by email or phone before shipment. CLIENTs must provide accurate contact details to ensure successful confirmation.
Payment is collected at the time of delivery, in the local currency (RON for Romania, MDL for Moldova).
CLIENTs must prepare the exact amount, as delivery agents may not have change available.
In cases of delivery refusal without valid justification (e.g., product defect or service issue), the order will be canceled, and processing or logistical fees may be charged.
COD orders are eligible for returns and refunds under the same conditions as prepaid orders. Refunds will be issued via bank transfer or store credit (no cash refunds).
Drinkwell reserves the right to refuse the COD option for certain orders, particularly in the following cases:
History of delivery refusals by THE CLIENT.
Orders exceeding a specific value limit.
Deliveries to areas considered difficult to access or high-risk.
CLIENTs will receive a notification confirming shipment and the expected delivery date. Delivery agents may contact THE CLIENT on the same day to confirm availability.
DRINKWELL S.R.L. is committed to providing high-quality after-sales service, in compliance with applicable European regulations, to ensure customer satisfaction and follow-up after purchase.
The after-sales service is available for any product purchased directly from THE SITE (www.drinksgood.com).
Email: info@drinkwell.fr
Contact Form: Available on THE SITE
Phone: +40 954 932 7676
A response will be provided within 5 business days following receipt of the request.
The after-sales service includes:
Technical Assistance:
Support for the use, setup, or maintenance of products (e.g., smart bottles).
Repairs and Replacements:
Diagnosis and repair in case of malfunction.
Replacement of defective products under applicable legal or commercial warranties.
Personalized Advice:
Recommendations to optimize product usage and resolve minor issues.
To benefit from the after-sales service, THE CLIENT must provide:
A valid proof of purchase (invoice or order confirmation).
A detailed description of the issue encountered, including photos or videos if necessary.
Products Under Warranty: After-sales services (diagnosis, repair, or replacement) are free of charge, except in cases of damage caused by misuse.
Products Outside Warranty:
A quote will be provided before any intervention.
Any costs incurred (parts, labor, shipping) will be charged to THE CLIENT.
The after-sales service does not cover:
Damages resulting from improper use, inadequate maintenance, or unauthorized modifications.
Normal wear and tear of products or consumable parts (e.g., filters or accessories).
Products not purchased directly from THE SITE.
DRINKWELL S.R.L. strives to resolve requests within 15 business days of receiving the product or necessary information. If additional time is required, THE CLIENT will be informed of the extended timeline.
After-sales service is provided in accordance with the legal and commercial warranties outlined in [17.1 Legal Warranty].
Claims and Follow-Up
In case of unresolved issues or disputes regarding after-sales service, THE CLIENT may:
Contact our customer service team for further assistance.
Utilize a certified mediator or the ODR platform for amicable dispute resolution.
These General Terms and Conditions of Sale (CGV) are governed by the laws applicable within the European Union, and more specifically by Romanian law, as the registered office of DRINKWELL S.R.L. is located in Romania.
However:
If THE CLIENT resides in another member state of the European Union, they are entitled to the mandatory protections provided by the laws of their country of residence, in accordance with Article 6 of the Rome I Regulation.
For CLIENT residing in the United States or Canada, the mandatory protections under local consumer protection laws will apply.
In the event of a dispute concerning the interpretation, validity, or execution of these CGV:
Consumers residing within the European Union:
In accordance with Regulation (EU) No. 1215/2012 (Brussels I bis), THE CLIENT may initiate legal proceedings either in the courts of their place of residence or in the courts of the registered office of DRINKWELL S.R.L. in Romania.
Consumers residing outside the European Union:
Disputes will be subject to the jurisdiction of the courts determined by the applicable conflict-of-law rules in the relevant local jurisdiction.
Before initiating legal proceedings, both parties agree to seek an amicable solution. To this end:
THE CLIENT may use a certified mediator, in accordance with applicable European and local legislation. Details of the mediator can be obtained upon request via the contact form.
THE CLIENT may also use the Online Dispute Resolution (ODR) platform provided by the European Commission, accessible at https://ec.europa.eu/consumers/odr.
For professionals or businesses, any dispute will be exclusively subject to the jurisdiction of the courts of the registered office of DRINKWELL S.R.L. in Romania, unless otherwise agreed by the parties.
In accordance with Directive (EU) 2019/771, THE CLIENT is entitled to a legal warranty of conformity:
Duration: THE CLIENT may request repair, replacement, or reimbursement for a product presenting a conformity defect identified within two months from delivery.
Presumption of Defect: Any conformity defect occurring within 12 months of delivery is presumed to have existed at the time of delivery, unless proven otherwise by DRINKWELL S.R.L. Certain Member States may extend this period.
Reporting Obligation: THE CLIENT must report any conformity defect within two months of discovering it to benefit from the warranty, unless a different period is specified by national law.
THE CLIENT also benefits from a legal warranty against hidden defects, as provided by applicable national laws and in accordance with harmonized rules within the European Union:
Conditions: This warranty applies to defects rendering the product unsuitable for its intended use or significantly diminishing its usability.
Timeframe: THE CLIENT has up to two years from the discovery of the hidden defect to initiate legal action.
Solutions: THE CLIENT may request a full refund (rescission) or a price reduction (estimatory action) as per applicable national laws.
To benefit from one of these warranties, THE CLIENT must:
Contact customer service via the contact form or email at info@drinkwell.fr.
Provide the following details:
A detailed description of the identified defect.
A valid proof of purchase (invoice or order confirmation).
If possible, photos or any other evidence of the defect.
The legal warranties do not cover:
Damages resulting from incorrect use, improper maintenance, or unauthorized modifications.
Normal wear and tear of products.
Products damaged due to accidents or negligence.
The legal warranties described above apply in addition to rights recognized under national laws applicable in THE CLIENT's Member State of residence.
DRINKWELL S.R.L. commits to reviewing warranty claims within 10 working days and providing a solution (repair, replacement, or reimbursement) in compliance with applicable regulations.
For defects covered under the legal or commercial warranty, return and reshipment costs will be borne by DRINKWELL S.R.L.
The confidentiality and security of our customers' personal data are a priority for DRINKWELL S.R.L. We comply with the applicable laws, including:
General Data Protection Regulation (GDPR) in the European Union.
California Consumer Privacy Act (CCPA) for California residents.
Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.
For more information, we invite you to consult our full Privacy Policy, available at any time on THE SITE (www.drinksgood.com).
We collect and use the following personal data:
Data Collected:
Identification data: Name, address, phone number, email.
Payment data: Information related to your purchases and transactions.
Browsing data: Browsing history, cookies (see our Cookie Policy).
Customer preferences: Order history, purchasing preferences.
Purposes of Processing:
Order processing: Validation, delivery, and tracking of orders.
Customer service: Responding to inquiries, managing returns, and handling complaints.
Marketing: Sending promotional offers or newsletters (with prior consent).
Service improvement: Analyzing browsing behaviors to enhance the user experience.
Legal compliance: Retaining invoices to meet tax obligations.
The processing of your personal data is based on:
Contract performance: Processing orders and delivering products.
Consent: Marketing, use of analytical and advertising cookies.
Legal obligations: Compliance with tax and regulatory requirements.
Legitimate interest: Fraud prevention and service improvements.
Your personal data is retained as follows:
Order-related data: Retained for 10 years to comply with legal obligations.
Marketing data: Retained until you withdraw your consent.
Cookies: Retained for up to 13 months, in compliance with European regulations.
Under applicable laws, you have the following rights:
European Union (GDPR):
Access: Obtain a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of data under certain conditions.
Objection: Refuse the processing of your data for direct marketing.
Portability: Receive your data in a readable format or request its transfer to a third party.
United States (CCPA):
Access and information: Request a list of data collected and its usage.
Deletion: Delete your data, except in cases of legal exceptions.
Opt-out of sale: While we do not sell your data, you can refuse any future sharing.
Canada (PIPEDA):
Access and correction: Obtain and correct your personal information.
Withdrawal of consent: Withdraw consent for specific processing unless required by law.
We implement appropriate technical and organizational measures to ensure the security of your data:
Data encryption during transactions.
Strict access control to limit access to sensitive information.
Regular audits to identify and address vulnerabilities.
To exercise your rights, you can contact our dedicated service:
By email: info@drinkwell.fr
Via the contact form on www.drinksgood.com
We will respond to your request within a maximum of 30 days.
THE SITE uses cookies and similar technologies to enhance the user experience, personalize content, and ensure THE SITE operates effectively. Cookies are also used for analytical and marketing purposes.
In compliance with European regulations, a cookie banner informs THE CLIENT of their use upon their first visit to THE SITE :
Necessary cookies: These cookies are essential for the website’s operation and do not require consent.
Non-essential cookies: These cookies (e.g., analytical, advertising) require THE CLIENT's prior consent.
THE CLIENT can accept, refuse, or customize their consent via the cookie banner or by adjusting their preferences at any time.
THE CLIENT can manage or disable cookies:
Through the cookie manager available on THE SITE.
Via their browser settings to block or delete existing cookies.
Essential Cookies: Necessary to navigate THE SITE and use core functionalities (e.g., shopping cart, login).
Analytical Cookies: Used to analyze site performance and understand its usage (e.g., Google Analytics).
Advertising Cookies: Allow personalized advertisements based on preferences and browsing history.
Third-Party Cookies: Placed by partners or external services (e.g., social networks, payment providers).
Session cookies: Automatically deleted when the browser is closed.
Persistent cookies: Retained for a maximum of 13 months, in compliance with applicable laws.
THE CLIENT has the right to:
Be informed about the use of cookies.
Manage or withdraw consent at any time via the cookie manager or browser settings.
File a complaint with the competent authority (e.g., CNIL in France) if the applicable rules are not followed.
For any questions regarding cookie management, THE CLIENT can contact DRINKWELL S.R.L. via:
The contact form available on THE SITE.
Email: info@drinkwell.fr.
Although these Terms and Conditions (CGV) are primarily designed for the European market, DRINKWELL S.R.L. also respects the rights of consumers residing in the United States and Canada, in accordance with the applicable laws in these jurisdictions.
Consumers residing in the United States, particularly in California, are entitled to the following rights under the California Consumer Privacy Act (CCPA):
Right to Information: CLIENTS may request information about the categories of personal data collected, the purposes for processing, and the third parties with whom the data is shared.
Right to Access: CLIENTS may request a copy of the personal data collected over the past 12 months.
Right to Deletion: CLIENTS may request the deletion of their personal data, subject to exceptions provided by law.
Right to Opt-Out of Data Sales: Although DRINKWELL S.R.L. does not sell personal data, this right is guaranteed should such a practice be introduced.
Consumers residing in Canada are entitled to the following rights under the Personal Information Protection and Electronic Documents Act (PIPEDA):
Right to Transparency: CLIENTS have the right to be informed about how their personal information is collected, used, and protected.
Right to Access and Rectification: CLIENTS may request a copy of their personal information and correct any inaccuracies.
Right to Withdraw Consent: CLIENTS may withdraw their consent for data processing, except where processing is necessary to fulfill a contract or comply with legal obligations.
In the event of a conflict between these CGV and mandatory local laws, the latter will prevail to ensure the most favorable protections for the CLIENT:
European Union: Pursuant to the Rome I Regulation, European consumers retain the protections of their country of residence.
United States and Canada: Mandatory local laws in their respective jurisdictions will apply.
To exercise their rights, consumers can contact DRINKWELL S.R.L. via:
Email: info@drinkwell.fr
Contact form: Available on THE SITE (www.drinksgood.com)
DRINKWELL S.R.L. is committed to:
Complying with local laws in each jurisdiction.
Providing a high level of protection to all CLIENT, regardless of their place of residence.
Processing consumer rights requests within a maximum of 30 days.
If any provision of these Terms and Conditions (CGV) is deemed invalid, unenforceable, or contrary to law by a competent court, that provision will be limited or modified to the extent necessary to render it valid and compliant with the applicable legislation while reflecting, as closely as possible, the original intent of the parties.
The remaining provisions of the CGV will remain fully effective and enforceable, unless otherwise stipulated by law.
DRINKWELL S.R.L. reserves the right to amend or update these General Terms and Conditions of Sale (CGV) at any time in order to:
Comply with legal or regulatory changes.
Address changes in the services or products offered.
Reflect modifications in the organization or operational conditions of the company.
Customer Notification:
Website Posting: Any updates to the CGV will be published on THE SITE (www.drinksgood.com) in a dedicated section.
Registered Customers: Customers with an active account or subscription will receive a notification via email or through their CLIENT area.
Changes take effect upon their publication on THE SITE unless otherwise stated.
CLIENTS are encouraged to regularly review the CGV to stay informed of any updates.
Continued use of THE SITE or the placement of an order following the publication of revised CGV constitutes acceptance of the changes by the CLIENT.
Changes to the CGV do not affect orders or subscriptions validated prior to their implementation. Such orders will remain governed by the version of the CGV in effect at the time of their validation.
Upon request, CLIENTS may access previous versions of the CGV by contacting DRINKWELL S.R.L. through the contact form or via email at info@drinkwell.fr.
Current Date: January 9, 2025